How BookMarc can assist you
We can work together to discuss, plan & implement a range of opportunities to support your business requirements & goals, through our core offering of Customer Experience (CX), User Experience (UX) & User Interface (UI).
Services




Our Services
BookMarc abides by these three core sections to set the foundation for each of the services we are able to offer:
- Customer Experience
- User Experience
- User Interface


Audience Approach
- Customer Analysis
- Persona Development
- Conversation Analysis
- Enhancing Segmentation
- Social Listening
- Onsite Behaviour Analysis
- Influencer Mapping
- Search Analysis


Branding
- Identity
- Logo
- Brand Guidelines
- Brand Values
- Brand Strategy
- Tone of Voice
- Market Positioning
- Brand Experience


Product Development
- Ideation
- Research
- Journey Mapping
- Prototyping
- Costing
- Resourcing
- Testing
- Implementation


Content Strategy
- Topic Architecture
- Channel Setup
- Timeline Analysis
- Capturing Insights
- Brand Content
- Engagement Pieces
- Content Databases
- SEM Content Strategies


CRM Setup
- CRM Content
- Segmentation Strategy
- Content Cycle Setup
- Nurture Workflows
- Social Channel Config
- Site Tracking Integration
- Pixel Tracking Setup
- Custom Reports


Proposition Development
- Campaign Theme
- Headline Proposition
- Construction of Offer
- Social Proof Convincers
- Value Elevators
- Incentive Offer Plans
- Engagement Devices
- CTA Testing Plans


Optimisation & Delivery
- Activity Review
- Channel Development
- Segmentation Testing
- Conversion Optimisation
- Performance Testing
- Audience Optimisation
- Amplification Opportunities
- Campaign Scaling Plans
Our clients
We have had the pleasure of working with the following clients...




